FAQs
Got questions? We've got answers! Explore our comprehensive FAQ section to find information on delivery, caring for your glasses, and more. Whether you're curious about our shipping policies, wondering how to keep your Attra glasses looking sharp, or seeking general information, this is your go-to resource. If you don't find what you're looking for, feel free to reach out to our dedicated customer support team. Your satisfaction is our priority, and we're here to make your Attra experience seamless and enjoyable.
Delivery:
We dispatch all the ordered products from our end within 2 working days, and the whole process of shipping may take 5 working days (except for any delays due to any reasons). You may track your order from our Order Status Page, and revert back to us if your order didn’t reach to you within the time prescribed in the email confirmation to get urgent assistance from our side.
We offer free shipping on domestic orders over [specified amount]. For international shipping rates and policies, please refer to our Shipping Information page.
You may book in bulk, or contact us at our given email address or via our toll-free number anytime to entertain your request for bulk or group orders.
CARE OF GLASSES
Use a gentle lens cleaner and a microfiber cloth for cleaning. Avoid using abrasive materials or harsh chemicals, and refer to our Care Tips section for detailed instructions.
Currently, we don't offer replacement lenses separately. For specific concerns about your lenses, please contact our customer support team for assistance.
Most of our frames are adjustable, and you can follow our online guide for self-adjustments. If you encounter any issues, feel free to contact our customer support for assistance.
General Inquiries:
You can reach our customer support team through the "Contact Us" page on our website or via email at [mybinhussain@gmail.com].
To track your order, we will send you an email with all the required information. You may then log on to verify the order status of your shipment while tracking if it's shipped or not as well as can get the access to know where it reached if it's shipped.
With the best of options, our user-friendly website is convenient enough to book your orders. However, considering the tricky norms of schedules we can accept your orders via email.
If you still have question contact us for any query.